Ratings by Tourism Authorities

An Assessor visits our property every 12 - 18 months and physically LOOKS at our accommodation for about 45 minutes, and independently rates our accommodation between one to five STARS based on the facilities and amenities in bedroom, bathroom and communal areas, together with the level of maintenance, cleanliness and appearance of the property.

We consistently receive a high rating of 4 stars for properties that allow you to cater for yourself (cooking, etc).

This rating is totally independent of us - the Australian STAR Rating Scheme is operated by AAA Tourism, on behalf of Australia’s Auto Clubs (NRMA, RACV, RACQ, RAA, RAC, RACT and AANT) since then 1950s.

Scheme Entry Criteria To be accepted into and to remain in the Australian STAR Rating Scheme, a property must comply with each of the following criteria:

1. The property has public liability insurance (minimum $5,000,000)
2. The property has all the required current permits (Federal, State & Local) to operate as a tourist accommodation and complies with all relevant laws and regulations.
3. The guests have complete and easy access to the accommodation 24 hours a day
4. All guest accommodation has lockable entry doors and secure windows
5. All guest accommodation has effective visual privacy from exterior areas
6. A facility is available to receive booking enquiries year round
7. Clear and visible signage is displayed for the property
8. The property must be presented in a clean and acceptably maintained fashion for all guests at all times
9. The property is required to publicly display the correct STAR Rating affixed to the property in a clear, visible position. At a minimum this must be the official decal or certificate with the relevant Automobile Club brand
10. The Operator has notified AAA Tourism of all rooms that are available for tourist accommodation
11. The Operator agrees that AAA Tourism reserves the right to request at any time an Assessment of the property with the relevant Scheme Category Standards (subject to reasonable prior notification).
12. The attitude of all staff dealing with customers is professional and courteous at all times

"On Kariboe" is a Gold member of AussieHost, which means 100% of our staff have completed the AussieHost Customer Service Program and are committed to providing A-Class service to you.

The AussieHost logo is Australia’s symbol of quality service. Accommodation houses that display this logo have made a commitment to service excellence.

To become an AussieHost Business, at least half of their staff must have successfully completed the AussieHost Customer Service Program. There are three levels of business accreditation, depending on how many staff from the business have completed the training. These are Gold (90% of staff have completed training), Silver (70%) and Bronze (50%).

Wherever you see a business displaying the AussieHost symbol you will be assured of friendly and professional service and a warm welcome. We recommend you look out for this symbol when choosing your accommodation.

This means you are assured that you will be receiving that special personal touch and staying with friendly hosts who will go that extra mile to ensure you enjoy your stay.

Bed & Breakfast and Farmstay Queensland (BBFQ) is the industry peak body in the state representing operators of small hosted and self contained accommodation offering a distinctive, personalised, and often boutique experience.

Membership Criteria

Membership criteria include public liability insurance, and compliance with relevant local government requirements.